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Privacy Policy

Last updated: [September 8th, 2026]

Bolsetta, a brand of JTB Products LLC (“Bolsetta,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit this storefront, make a purchase, or contact us about your order.

INFORMATION WE COLLECT

When you place an order or contact us, we collect information you provide, such as your name, billing and shipping addresses, email address, telephone number, order details, and customer service communications.

Payments are processed through our payment providers. The information collected during checkout depends on your selected payment method.

When you browse the store, we and our service providers may automatically collect information such as your IP address, browser and device details, pages viewed, and interactions with the store through cookies and similar technologies.

HOW WE USE YOUR INFORMATION

We use personal information to:

• Process payments and fulfill, ship, and manage orders.
• Send order confirmations, shipping updates, and tracking information.
• Answer questions and handle returns or other customer service requests.
• Maintain and improve our store and shopping experience.
• Detect and prevent fraud, unauthorized transactions, and other misuse.
• Meet legal, accounting, and recordkeeping obligations.
• Send promotional emails when you have opted in or as otherwise permitted by applicable law.

EMAIL COMMUNICATIONS

You may unsubscribe from promotional emails at any time by using the unsubscribe link in an email or contacting us at the address below.

Unsubscribing from marketing does not stop messages needed to service your purchase, such as order confirmations, shipping notifications, and responses to support requests.

HOW WE DISCLOSE INFORMATION

We disclose personal information to service providers that help us operate the store and serve our customers, including our e-commerce platform, payment processors, shipping and fulfillment providers, customer support providers, and technology providers.

We may also disclose information when reasonably necessary to comply with law or legal process, investigate fraud, protect the rights and safety of our customers or others, or in connection with a merger, acquisition, or transfer of business assets.

SHOPIFY AND PAYMENT PROCESSING

Our store is hosted on Shopify, which provides the e-commerce platform used to offer and sell our products. Shopify and payment providers process personal information to support checkout, payments, store operations, and related services.

Their handling of information is also subject to their applicable privacy policies. We do not make purchases conditional on your agreeing to receive marketing emails.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to support shopping cart and checkout functions, remember preferences, maintain security, and understand how visitors use the store.

You can manage cookies through your browser settings and any privacy controls available on the storefront. Blocking certain cookies may affect the operation of the store.

RETENTION AND SECURITY

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, resolving disputes, and satisfying legal and accounting obligations. Retention periods depend on the type of information and the reason it is needed.

We use reasonable safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure.

YOUR PRIVACY RIGHTS

Depending on where you live and the laws that apply, you may have rights to access, obtain a copy of, correct, or delete your personal information, withdraw consent where processing relies on consent, or opt out of certain uses or disclosures, including targeted advertising or the sale or sharing of personal information.

To make a request, contact us using the details below. We may need to verify your identity before responding. Where permitted by law, an authorized agent may submit a request on your behalf. If applicable law provides a right to appeal a denied request, you may contact us with the subject line “Privacy Request Appeal.”

We will not discriminate against you for exercising applicable privacy rights. Certain information may need to be retained to complete transactions or meet legal obligations.

CHILDREN’S PRIVACY

This store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and address it.

INTERNATIONAL PROCESSING

We and our service providers may process or store information in the United States and other countries where we operate. Privacy laws in those countries may differ from those where you live.

OTHER WEBSITES

This policy applies to this Bolsetta storefront. Other websites and services, including those you may visit through links, have their own privacy policies.

CHANGES TO THIS POLICY

We may update this policy to reflect changes in our practices or applicable requirements. Updates will be posted here with a revised “Last updated” date. We will provide additional notice when required by law.

CONTACT US

For questions about this Privacy Policy or to request access to, correction of, or deletion of your personal information, please contact:

Bolsetta / JTB Products LLC
Email: support@bolsetta.com

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Return Policy

We want you to love your Bolsetta. If you're not completely satisfied, you may return your item within 30 days of purchase for a refund. We provide a prepaid return label — return shipping is free of charge. Original shipping charges are non-refundable. No restocking fees apply. Please contact [support email] to initiate a return.